Description:
During Implementing and Utilizing a Performance Management System, you will learn how to implement and utilize Performance Management – People-Oriented Performance System (POPS)©, a ten-step Performance Management System that I have been refining and developing for 25 years. This approach stresses a coaching leadership mindset that fosters high degree of development for team members. The people-oriented POPS leadership concepts focuses on interpersonal relationships within organizations, attempting to improve these relationships, to fully develop team members in order to increase productivity and create a positive work environment. Since this is a workshop, we will spend a considerable part of the class discussing how to focus on developing your team members. We will also have extensive skills practices throughout the course.
As previous discussed in earlier courses, it has been designed and developed to inspire leaders to utilize the positive leadership philosophy that I have developed in real-world, actual working places and utilized in training over 3,000 managers and supervisors.
Creating and maintaining a positive and effective workplace based on trust and
positive working relationships where team members are self-motivated
to do their work and to excel
Objective: At the completion of this session, you will be able to:
- Develop your role in achieving and maintaining excellence
- Explain and utilize the ten-step process of the People-Oriented Performance System (POPS). Please review Performance Management System graphic below.)
- Utilize “feedforward” feedback promote positive feedback to assist with delegating and accountability
- Utilize the “GROW” coaching concepts to effectively coach team members
- Leaders developing a “coaching mindset”
Course Content:
-
Leader’s Role in Pathways Towards Excellence
Define Performance Management
- Setting and communicating expectations
- Coaching with the GROW coaching model
- Delegation and accountability
- Training and developing team members
- How to implement and utilize the Performance Management System (People-Oriented Performance System (POPS)
Audience: Managers, supervisors, team leaders and lead people
Format: Classroom, Instructor-led
Instructor: Peter Brunette, President, People Skills Development
Length: 8 hours
Contact: Peter Brunette, (207) 205 4102, click to email
Cost: NOTE: Financial support of up to a $1,200 match per frontline worker is available to Compact Members of the Harold Alfond Center for the Advancement of Maine’s Workforce. As a member, you have streamlined access to The Center’s services, which includes the ability to utilize our company as a third-party partner and vendor. If you have any questions, you can contact Diane Crocket a coordinator for the center.
Agenda: Draft outline below
| 7:00 – 8:00 | Arrive and set up |
| 8:00- 8:45 | Welcome/Introductions |
| 8:45 – 10:00 | Implementing and Utilizing a Performance Management System |
| 10:00 – 10:15 | Break |
| 10:15 – 12:15 | Implementing and Utilizing a Performance Management System |
| 12:15 – 12:45 | Lunch |
| 12:45 – 3:45 | Complete Implementing and Utilizing a Performance Management System |
| 3:45 – 4:00 | Discuss next steps and evaluate course |