Course Description
Description:
During Introduction to Performance Management – Managerial and Supervisory Skills, you will be introduced to the ten steps of Performance Management. This approach will review the People-Oriented Performance System (POPS)© which stresses a coaching leadership mindset. A people-oriented style that focuses on interpersonal relationships within organizations, attempting to improve these relationships, fully develop team members in order to increase productivity and create a positive work environment. Since this is a workshop, we will spend a considerable part of the class discussing how to be people focused and developing your team members.
As previous discussed in earlier courses, it has been designed and developed to inspire leaders to utilize the positive leadership philosophy that I have developed in actual working situations and utilized in training over 3,000 managers and supervisors:
Creating and maintaining a positive and effective workplace based on trust and
positive working relationships
where team members are self-motivated to do their work and to excel
Objective: At the completion of this session, you will be able to:
- State your role in achieving and maintaining excellence
- Explain leadership and ten steps of performance management. (Please review Performance Management system graphic below.)
- State delegation steps
- State coaching concepts to enhance performance and career development
- Leaders developing a “coaching mindset”
Course Content:
-
Leader’s Role in Pathways Towards Excellence
Define Performance Management
- Setting and communicating expectations
- Coaching
- Delegation and accountability
- Training and developing team members
- Introduce the Performance Management System (People-Oriented Performance System (POPS) to build teamwork, cooperation, and trust. Please review the POPs model at the right.
Audience: Leaders, managers, supervisors and employees
Format: Classroom, Instructor-led
Instructor: Peter Brunette, President, People Skills Development
Length: 4 – 4.5 hours
Contact: Peter Brunette, (207) 205 4102, click to email
Cost: NOTE: Financial support of up to a $1,200 match per frontline worker is available to Compact Members of the Harold Alfond Center for the Advancement of Maine’s Workforce. As a member, you have streamlined access to The Center’s services, which includes the ability to utilize our company as a third-party partner and vendor. If you have any questions, you can contact Diane Crocket a coordinator for the center.
Agenda: Draft outline below
| 7:00- 8:00 | Arrive and set up |
| 8:00- 8:45 | Welcome/Introductions |
| 8:45 – 10:00 | Introduction to Performance Management including delegation and coaching |
| 10:00–10:15 | Break |
| 10:15 – 12:15 | Introduction to Performance Management including delegation and coaching |
| 12:15 – 12:30 | Evaluate course, next steps, course ends |